| 8.45 am |
Registration |
|
| 9.15 am |
Chairman – Key note address
Martin Stockton
HR Transformation & BPO Programme Director
Siemens Business Services |
|
Section 1 – Why should we transform HR and how do we start to quantify the value that HR can bring to an organisation? |
| 9.30-10.00 |
Establishing HR Shared Services - A Practial Approach
- The HR transformation journey
- Methodologies used
- The Key Components of Transformation
Paul will share with you Siemens' learnings from their own HR Transformation programme. He will talk about the drivers for change, challenges and opportunities along the way and critical success factors.
Paul Knowles
MD, HR BPO & Transformation Services
Siemens Business Services |
|
| 10.00-10.30 |
HR Transformation and the Implementation of International HR systems
- The multi-culture impact on implementation
- Globalisation and localisation – one size does not fit all
- Impact of realtime information of organisation efficiency
Karen Paterson
Chief Executive Officer
Patersons Payroll Solutions |
|
| 10.30-11.15 |
Discussion Session |
|
| 11.15-11.30 |
Morning Refreshment Break |
|
Section 2 – What are the typical aspects of HR Transformation? |
| 11.30-12.00 |
Telewest - our HR technology journey
- HR shared services in Telewest
- From process to progress
- Lessons learned
- The e-HR agenda
- Our vision
Ros Wells
Head of HR Services & Technology
Telewest Broadband |
|
| 12.00-12.30 |
Bringing e-HR to 80,000 People
- Business case for investing in HR
- Issues of organisational complexity and poor legacy data
- Driving change in managers and employees
- Keeping the whole exercise from falling apart
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David Cottam
Client Services Director
Partners for Change |
Martin Kinsella
e-HR Project Manager
Inland Revenue |
|
| 12.30-1.15 |
Discussion Session |
|
| 1.15-2.30 |
Lunch |
|
Section 3 - Managing People – those in the HR function and the customers of HR |
| 2.30-3.00 |
From “pay and rations” to “value creation”. The capabilities required for transformed HR delivery
- Developing HR Maturity
- Required behaviours and skills of HR Business partners
- Developing the HR professional to operate effectively in a transformed role
- Value creation approaches and models
Mark Spears
MD-H/O People and Change Solutions
Atos Consulting |
|
| 3.00-3.30 |
Engineering Cultural Change: Innovation HR practices to Engage Employees
- Architecture of our change programme
- Transferring ownership: “mini factory” concept
- Creating an ideas culture
- The changing role of management
- Our learning: commitment, communication, consistency
Nicola will explain how the change programme at Plant Oxford is structured. At the same time she will outline a few key principles in the engagement and empowerment of employees and describe the processes that have been established to support the principles. BMW have learnt a great deal as part of their journey and Nicola feels it would be beneficial to discuss some of the key lessons
Nicola Scott
H/O Change Management
BMW |
|
|
3.30-3.45 |
Afternoon Refreshment Break |
|
| 3.45-4.15 |
Encouraging employee responsibility and accountability
- Matching employee expectations to customer expections
- Aligning people processes with individual responsibility
- Measuring and improving
Russell Martin
HR Director UK & Europe
Prudential |
|
| 4.15-5.00 |
Discussion Session |
|
| 5.00-5.15 |
Panel discussion and summary of the day |
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